Thank you for choosing our digital products and services. We aim to deliver high-quality applications and services that meet your expectations. Please review our refund and return policy carefully before making a purchase.
Eligibility for Refunds
Non-Delivery of Service
A refund will be issued if the purchased service is not delivered within 24 hours of successful payment.
Proof of purchase (such as a receipt or transaction confirmation) must be provided to verify the claim.
Service Not as Described
A refund may be issued if the delivered service does not match the description provided at the time of purchase.
Customers must provide clear evidence (e.g., screenshots, documentation) demonstrating that the service was not as described.
Conditions for Refund Requests
Refund requests must be submitted within 7 days of the purchase date.
Refunds will only be issued to the original payment method used for the transaction.
All claims are subject to review and approval by our support team.
Non-Refundable Cases
Change of mind after purchase.
Issues caused by user error, such as incorrect installation or misuse of the application.
Failure to meet system or device requirements necessary to use the service.
How to Request a Refund
To request a refund, contact our support team at [support@xcodes.store/www.xcodes.store] with the following information:
Proof of purchase (order number, transaction ID).
A detailed description of the issue.
Any supporting documentation, if applicable.
We are committed to resolving disputes fairly and promptly. If you have any questions regarding this policy, feel free to reach out to our support team.