USER AGREEMENT FOR XCODES INNOVATION FZC APPLICATIONS

Effective Date: January 1, 2025

• This User Agreement ("Agreement") is a legal contract between you ("User" or "You") and Xcodes Innovation FZC ("Company," "We," "Us," or "Our"). By purchasing, downloading, installing, or using any Xcodes Innovation FZC application ("Application" or "Software"), you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement.
• If you do not agree to the terms of this Agreement, do not install or use the Application.
• 1. GENERAL TERMS
• Nature of Service: Xcodes Innovation FZC provides software applications that serve as media players, enabling users to play video content that they add themselves. We do not provide any content, streaming services, or media files.
• Intended Use: Our applications are designed as utility tools for playing user-added content. We do not endorse or support any third-party content added by users.
• Third-Party Services: The Application may interact with third-party services. We are not responsible for their availability or reliability.
• 2. LICENSE & USAGE
• License Grant: We grant you a non-exclusive, non-transferable, limited license for personal use.
• Restrictions: You may not modify, reverse-engineer, or redistribute the Application.
• Termination: We reserve the right to terminate access if this Agreement is violated.
• 3. REFUND POLICY
• Eligibility for Refund: Refunds are granted only if the Application was not activated within three (3) hours of purchase.
• Refund Request Procedure: Contact support with the Transaction ID, TV MAC Address, and purchase details.
• Non-Refundable Cases: Refunds will not be issued if the Application has been activated or if the request is made after the three-hour window.
• 4. DISCLAIMERS & LIMITATION OF LIABILITY
• No Content Provided: We do not host or distribute media content. Users are responsible for their own content.
• No Warranty: The Application is provided "AS IS" without warranties.
• Limitation of Liability: We are not liable for indirect, incidental, or consequential damages.
• 5. PRIVACY POLICY
• Data Collection: We collect minimal data necessary for licensing and support.
• Data Usage: We do not sell or share user data, except as required by law.
• Security: We implement security measures, but are not responsible for breaches.
• 6. PAYMENT & AGREEMENT ACCEPTANCE
• Payment Authorization: By proceeding with a payment, you confirm agreement with this User Agreement.
• Automatic Payment Processing: Transactions will be processed immediately upon acceptance.
• 7. GOVERNING LAW & DISPUTE RESOLUTION
• Jurisdiction: This Agreement is governed by the laws of UAE.
• Dispute Resolution: You agree to first contact our support team before seeking arbitration.
• 8. CHANGES TO THIS AGREEMENT
• Modifications: We may update this Agreement at any time. Continued use of the Application signifies acceptance of changes.
• 9. CONTACT INFORMATION
• Email: [email protected]
• Website: https://xcodes.store
• Phone: +971553620599